Terms of service

Terms of Service – Nerora

Welcome to Nerora. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our platform.

1. General Information

These Terms of Service govern your use of the website operated by Nerora (“we”, “us”, “our”).
By visiting or purchasing from our store, you engage in our “Service” and agree to be bound by these Terms.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the updated terms.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old, or using the site under the supervision of a parent/guardian.
You have the legal authority to enter into a binding agreement.

3. Products & Pricing

We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or details are 100% accurate.

Prices may change without notice. We reserve the right to discontinue products at any time.

4. Orders & Payments

By placing an order, you agree to provide accurate billing and shipping information.
We reserve the right to refuse or cancel any order for reasons including:

Incorrect information
Suspected fraud
Product unavailability

All payments must be completed before order processing begins.

5. Shipping & Delivery

Delivery times may vary based on location and order volume.
Nerora is not responsible for delays caused by:

Courier services
Customs
Incorrect shipping details provided by the customer

Once your order is shipped, responsibility for the package transfers to the courier.

6. Returns & Refunds

Our 14-day return policy applies to eligible items.
For complete details, refer to our Return & Refund Policy.

7. User Responsibilities

You agree NOT to:

Use our website for illegal purposes
Attempt to hack, disrupt, or interfere with the site functionality
Upload malicious files or viruses
Abuse or misuse any service, discount, or feature

Any violation may result in termination of service.

8. Intellectual Property

All content on this website—including text, graphics, logos, images, and design elements—is the property of Nerora and protected by copyright laws.
You may not copy, reproduce, or use any content without written permission.

9. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the content, policies, or actions of these external sites.

10. Limitation of Liability

Nerora is not liable for any indirect, incidental, or consequential damages arising from:

Use of our products
Inaccuracies on the website
Delays or service interruptions
Any unauthorized access or third-party activity

You use our website and products at your own risk.

11. Personal Information

Your personal data is protected and handled according to our Privacy Policy.
By using our website, you consent to the collection and use of information as described there.